Case Study: Coordinated Care Alliance achieves real-time, patient-centered communication and 1–2 hrs/day time savings with Hucu.ai

Coordinated Care Alliance - Customer Case Study

Coordinated Care Alliance, a network of 35 community-based organizations in Illinois, faced fragmented, time-consuming communication and limited visibility into patient status across care transitions. To unify workflows and enable patient-centered coordination, they adopted the Hucu.ai platform and mobile app as their secure communication solution.

Hucu.ai implemented HIPAA‑compliant, patient-centered channels and real-time mobile notifications that consolidate messages, files, and updates in one place. The solution delivered measurable impact: CCA reported saving 1–2 hours per person per day, achieving 100% engagement, improving care visibility across partners, reducing administrative burden, and enabling organizational growth and happier teams.

Coordinated Care Alliance

Bailey Huffman

Executive Director