Case Study: Arkansas Valley Hospice achieves patient-centered, HIPAA-secure communication and saves 1–2 hrs/day with Hucu.ai

Arkansas Valley Hospice - Customer Case Study

Arkansas Valley Hospice, a multi-county hospice provider in Southeastern Colorado, faced confusing, non‑HIPAA text communications, difficulty coordinating a geographically dispersed team, and the need for a secure messaging solution. They selected Hucu.ai’s HIPAA‑compliant, patient‑centered messaging platform (browser and iOS/Android app) to streamline communication through patient channels, team channels and direct messaging.

Hucu.ai organized patient-centric workflows, added honors and engagement analytics, and enabled secure sharing of care plans and photos, improving collaboration across locations. The platform saved roughly 1–2 hours per person per day, reduced turnover and burnout, strengthened team connections, and helped Arkansas Valley Hospice scale faster (noted as 3x growth) to serve more patients.

Arkansas Valley Hospice

Amber C

Director of Nursing