Case Study: The Bike Inn streamlines workshop operations with Hubtiger

The Bike Inn saves time and streamlines repairs with Hubtiger

The Bike Inn, a bicycle shop and training center in northern England, sought to streamline its operations and reclaim time lost to manual administrative tasks. Their challenge involved disconnected systems that required double data entry and a lack of visibility into workshop workflow, which hindered resource planning and customer communication. They turned to Hubtiger for a service and repair software solution.

By implementing Hubtiger, The Bike Inn integrated its workshop and accounting software, eliminating double entry. The vendor's platform provided a centralized calendar for oversight of all jobs and automated SMS updates for customers. This resulted in significant time savings on admin, more effective resource planning, and improved customer communication. Hubtiger provided the integrated system that enabled smoother day-to-day operations.

The Bike Inn