Case Study: Simple Logistics Achieves Faster, More Accurate Freight Quoting with Hubtek

Simple Logistics - Customer Case Study

Simple Logistics, a logistics company, was struggling with significant bottlenecks in its operations, including inaccurate and delayed freight quotes, poor night and weekend support coverage, and strained customer relationships. These issues led to missed opportunities, employee burnout, and unpredictable performance. To overcome these challenges, they turned to the vendor Hubtek for a solution.

Hubtek implemented its intelligent process automation technology, TABi, to automate and accelerate the quoting process. They also provided co-managed talent to offer 24/7 operational support and ProfitQuest coaching for strategic improvements. The results were substantial: a 27.5% reduction in transactional costs, a 29.8% increase in monthly revenue, and a 46% increase in monthly margin. Hubtek's solution also dramatically improved quote accuracy and load count while reducing the required outsourced headcount by 57%.

Simple Logistics