Case Study: GLT Logistics improves invoicing efficiency with Hubtek automation

How Automation Improved GLT Logistics’ Invoicing Process

GLT Logistics, a third-party logistics company, faced significant challenges in scaling its manual invoicing process to keep pace with its rapid growth. The process was plagued by inefficiencies, as it required tracking specific customer requirements, gathering supporting documents from various carrier platforms, and ensuring timely billing, all of which led to employee burnout, inaccuracies, and cash flow issues. To address this, they turned to vendor Hubtek for a solution using their intelligent automation technology and virtual assistant, TABi.

Hubtek implemented TABi to automate the entire invoicing workflow. The solution automatically reviewed loads ready for billing, checked for specific customer requirements and document availability on carrier websites, and then compiled and sent the invoices. This resulted in a dramatic increase in efficiency, with TABi now processing over 9,000 loads monthly. For GLT Logistics, the results included improved cash flow, a significant decrease in errors, reduced labor costs, and enhanced scalability, allowing them to reallocate talent strategically and improve both customer and employee satisfaction.

GLT Logistics

Laura Velasquez

Director of Admin and Finance