Case Study: Canopus InfoSystems achieves client clarity and shifts to hourly billing with Hubstaff

How an IT and Development Agency Uses Hubstaff to Provide Clarity to Clients

Canopus Infosystems is a full‑service IT and development agency founded in 2012 with ~75 employees and offices in India, Canada and Dubai, offering end‑to‑end services across social, mobile, analytics and cloud. As they grew, the team struggled to give offshore clients the same level of confidence and visibility they’d have with in‑house development — onsite visits and daily calls helped but weren’t practical for every engagement, and they didn’t want intrusive monitoring that would undermine employee trust.

Canopus adopted Hubstaff to provide clear, non‑intrusive time and progress reporting: weekly Hubstaff reports show hours per project and screenshots on request, enabling transparent billing and proof of work. The tool let them shift more clients to time‑and‑materials contracts, win larger deals, enter new verticals, open a Canada office, and boost employee productivity, supporting plans to more than double headcount and expand into the U.S.

Canopus InfoSystems