Case Study: Northeastern University improves student mental health support with HubSpire

Northeastern University builds a cross-platform mentoring ecosystem from 2021 to 2024 with HubSpire

Northeastern University faced the challenge of rising student depression and anxiety and sought to provide timely, effective support to prevent harm to academic success and student well-being. To address this, they partnered with the vendor HubSpire to develop a cross-platform mentoring ecosystem.

HubSpire implemented a solution featuring guided check-ins, mentor messaging, and campus resource referrals to pair first-year students with trained peers. The result was a system that turns check-ins and goals into personalized support, meeting students where they are. This was achieved using HubSpire's services in AI strategy, backend development, and optimization.

Northeastern University