Case Study: JDE achieves faster recycling bag fulfilment with Huboo Fulfilment

JDE needed a rapid turnaround time and could be set up almost instantly to handle a larger number of orders per week

JDE, the coffee company behind L’or and Tassimo, needed a fulfilment partner to keep up with surging direct-to-consumer demand for coffee pod recycling bags during the pandemic. Their team was spending 2–3 hours each week manually scraping order data from EPI server pages and uploading it by hand, which created a time-consuming bottleneck and slowed their sustainability efforts. Huboo Fulfilment was brought in to support this need, along with the Podback recycling scheme.

Huboo Fulfilment provided a rapid, low-friction setup with no onboarding costs and integrated directly with JDE’s online store to automate order processing for recycling bags. This removed the manual data-entry workload, saved hours of labour each week, and allowed JDE to scale fulfilment efficiently while supporting its sustainability goals by making it easier for customers to recycle coffee pods and grounds.

JDE

Oliver Ellis

Jacobs Douwe Egberts