Case Study: Teleperformance achieves 65% more efficient recruitment with Hubert

Teleperformance improves recruitment efficiency by 65% with Hubert

Teleperformance, a global leader in digital customer service solutions, partnered with the vendor Hubert to improve its high-volume recruitment process. Their challenge was to manage large volumes of applications efficiently while maintaining a personalized and fair candidate experience.

Hubert implemented its AI-based chat interviews to automatically score and rank candidates. This solution from Hubert made the recruitment process 65% more efficient, shortening initial stages from days to under an hour. The quality of screening improved by two to five times, and the collaboration achieved a 94% successful hire rate over one year.

Teleperformance