Case Study: Screwfix France saves 40% on shipping with HubBox

How HubBox delivered cost savings and a seamless pickup experience when Screwfix expanded into Europe

Screwfix, a leading UK trade and DIY retailer, faced a challenge when expanding into France. The company needed to offer a seamless local pickup experience for online orders despite having a much smaller store network than in its home market. Without this essential service, conversion rates were at risk. Screwfix partnered with the vendor HubBox to solve this problem and avoid the complexity of building a custom in-house solution.

HubBox implemented its plug-and-play pickup solution, which integrated with Screwfix's webstore in just two days. The solution provided customers with a real-time map of available pickup points and automatically prevented oversized parcels from being offered. As a result, 30% of customers now choose pickup, and HubBox has saved Screwfix 40% on shipping costs, enabling a cost-effective and scalable expansion.

Screwfix

Pierre Bouchez

Director of Supply Chain