Case Study: The HR Dept transforms franchise communications with Hub

UK's largest HR franchise completely revolutionises how their growing network communicates and collaborates. with HUB

The HR Dept, the UK’s largest HR franchise network, was struggling to keep communication consistent across 60+ branches. Overloaded inboxes, scattered resources, and difficulty finding the right information were creating inefficiency, inconsistency, and a sense of isolation. To solve this, they turned to Hub and its multi-site franchise portal.

Hub implemented a central digital workplace with chat forums, a training academy, workflows, document templates, advanced search, events management, and a knowledge base with 700+ resources. The result was a more aligned and collaborative franchise community, with a 70% daily login rate and much better communication, efficiency, and belonging across the network.

The HR Dept

Felicity Kenny

Managing Director