Case Study: Pinnacle Group achieves centralised knowledge sharing and a cost-effective, feature-rich intranet with the Hub

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Pinnacle Group - Customer Case Study

Pinnacle Group, a national organisation with many offices, faced siloed working and needed an easier way for staff to share knowledge and communicate; their existing intranet was dated, difficult and costly to change. They turned to Hub for a modern intranet and portal solution to centralise news, policies and collaboration.

Hub delivered a central Hub that gives staff news, events, best practice, contract-specific areas and chat tools, enabling fast knowledge sharing and quicker manager intervention. The solution became a cost-effective, feature-rich intranet and client portal (branded areas for partners), improved onboarding and engagement (Pinnacle call it “Compass”), supported staff initiatives and is already saving money compared with their previous system.


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