Case Study: Sinotrans Guangdong Co achieves 40% higher efficiency with Huawei UC&C

Sinotrans Modernizes Logistics with Huawei

Sinotrans Guangdong Co. Ltd., a major logistics and freight services provider in China, needed to modernize its communications and office systems to support a large, distributed workforce. The company faced low communications efficiency and poor work efficiency because its office applications, email, conferencing, fax, and phone systems operated separately and did not support mobile working. Huawei provided the technology to address these challenges, including a unified communications and collaboration (UC&C) platform.

Huawei implemented a UC&C solution with call control, enterprise address book, instant messaging, multimedia conferencing, unified messaging, security, recording, and PC/web/mobile clients. The platform integrated communication with office and service workflows, enabled mobile approvals, and improved access across devices. As a result, Sinotrans improved operational efficiency by 40%, cut communications costs by about USD 615,000, reduced maintenance staff from 64 to 4, shortened approval times by 20%, and increased call initiation efficiency by 50%.

Sinotrans Guangdong Co