Case Study: China Pacific Insurance transforms digitally with Huawei Cloud Data Center and Big Data

Huawei Helps CPIC Transform to Digital

China Pacific Insurance Company (CPIC), a Fortune Global 500 insurer with thousands of branches and more than 90,000 employees, needed to modernize its traditional insurance model as customer expectations shifted to digital channels. CPIC faced challenges from complex products, aging marketing methods, rising operating costs, and new internet-based competitors, and turned to Huawei and its cloud data center capabilities to support its digital transformation.

Huawei helped CPIC build a “Digital CPIC” foundation using a finance and insurance solution built on an IT infrastructure and Big Data platform, along with Huawei Enterprise Cloud, hyper-converged storage, and SDN for the data center. The new platform supports 4,000 nodes, processes customer data in real time with average query response times of three seconds, and enables faster, more personalized customer service through intelligent search and data-driven insights.

China Pacific Insurance Company

Yang Xiaoling

Vice President and Chief Digital Officer