Case Study: DHL drives customer-centric logistics innovation with Huawei IoT solutions

A Shared Journey: Customer-Centric Innovation

DHL, the global logistics company, needed to evolve its innovation approach to better match different customer expectations, from incremental improvements to more disruptive ideas. To support this customer-centric shift, DHL looked to vendor Huawei and other partners as it strengthened its innovation strategy and explored technologies such as enterprise IoT and transportation solutions.

Huawei partnered with DHL Supply Chain in a memorandum of understanding to develop supply chain solutions using industrial-grade IoT hardware and infrastructure. The collaboration focused on cellular IoT to improve connectivity and visibility across warehousing, freight transportation, and last-mile delivery, helping DHL create a more integrated logistics value chain and generate new innovation opportunities for customers.

DHL

Matthias Heutger

Senior Vice President