Case Study: DAOU Family Estates accelerates wine delivery and customer engagement with HTEC Group

DAOU Family Estates streamlines direct-to-consumer wine sales with HTEC Group and 6,000 mobile users

DAOU Family Estates, a family-owned vineyard and winery, needed to scale its existing system and improve its retail operations to offer new services and easier access for its customers. They partnered with vendor HTEC Group to create a unique digital ecosystem that would provide more control over wine ordering and expand their reach.

HTEC developed a cloud-based retail platform, beginning with the DAOU+ mobile application. The solution involved rebuilding order and management systems from the ground up, integrating third-party services for payments and compliance, and automating manual processes. As a result, DAOU accelerated its platform, achieving increased transparency, better customer engagement, and streamlined operations. HTEC's work enabled DAOU to digitalize crucial segments of its direct-to-consumer business and become a pioneer in providing exceptional digital experiences in the wine industry.

DAOU Family Estates