Case Study: Surgery Partners standardizes operations and improves revenue cycle performance with HST Pathways

Surgery Partners implements HST at their facilities due to the remarkable value, turnkey options, and repeatable implementation process

Surgery Partners, a leading operator of surgical facilities with over 180 locations, faced significant challenges due to operating multiple disconnected systems. This fragmented approach created inefficiencies in scheduling, billing, and inventory management, and made it difficult to establish consistent procedures and track key performance indicators across their network.

HST Pathways provided a turnkey solution with its billing and inventory, electronic charting, and scheduling software. The implementation was cost-effective and required minimal configuration. The results included standardized reporting, improved revenue cycle workflows with lower denial rates, and enhanced patient collections. This contributed to a 48% growth in total adjusted EBITDA, increasing from $256.6 million to $380.2 million between 2020 and 2022.

Surgery Partners

Jeff Grimes

Senior Director Revenue Cycle Integration