Case Study: Centers for Pain Control & Vein Care achieves automated Good Faith Estimates and financial transparency with HST Pathways

Centers for Pain Control & Vein Care uses HST Clariti to automatically generate and send Good Faith Estimates to 1,000 patients per month

Centers for Pain Control & Vein Care, a physician practice, faced significant challenges in complying with the No Surprises Act, which required providing Good Faith Estimates to patients. Their manual process for generating these estimates was time-consuming and created a substantial labor burden for their staff. They sought a solution to automate this process and chose HST Pathways for its patient estimates service.

The solution from HST Pathways integrated with the practice's athenahealth EMR to automatically generate and send Good Faith Estimates. This automation ensured compliance with minimal staff intervention, improved upfront cost transparency for patients, and reduced the manual workload. As a result, HST Pathways enabled the practice to seamlessly send estimates to 1,000 patients per month, transforming a major operational headache into a streamlined process.

Centers for Pain Control & Vein Care

Darien Glover

Revenue Cycle Manager