Case Study: Bend Surgery Center improves efficiency and reduces paperwork with HST Pathways eChart

Bend Surgery Center successfully navigated growth by switching from paper to electronic charting

Bend Surgery Center, a multi-specialty ambulatory surgery center (ASC) in Oregon, faced significant operational inefficiencies due to its reliance on outdated paper-based charting processes. As the center prepared for a major expansion, its administrator Todd Currier recognized the critical need to streamline workflows to handle the increasing volume. The challenge was to eliminate the overwhelming paperwork shuffle and find a more effective way to manage operations.

The center implemented the eChart electronic medical records (EMR) solution from HST Pathways. The transition, which began in 2021, was driven by HST's exceptional customer service and the facility's previous positive experience with the vendor's other products. The results included a major reduction in paperwork, a significant increase in operational efficiency, and an overall ease in charting processes. This allowed Bend Surgery Center to manage its expanded workload effectively without increasing administrative burdens.

Bend Surgery Center

Todd Currier

Administrator