Case Study: BASS Surgery Center streamlines operations and eliminates paper with HST Pathways

BASS Surgery Center streamlined operations and moved away from paper with HST Practice Management & HST eChart

BASS Surgery Center, a multi-specialty surgery center in California, faced significant inefficiencies with its paper-based processes, including unreliable scheduling tools, a cumbersome financial system, and a low chart completion rate of only 30%. They turned to HST Pathways and its electronic charting and billing and inventory solutions to streamline operations and eliminate paper.

By implementing HST Pathways' software, the center achieved nearly 100% chart completion and cut hospital transfer times from 20 minutes to just 3 minutes. The solution also resulted in a 50% time savings in chart preparation and staff training. HST Pathways provided a user-friendly system that simplified AR management and greatly improved overall efficiency for the customer.

BASS Surgery Center

Shawna Alfano

Former Administrator & Director of Nursing