Case Study: Allied Anesthesia Associates improves pre-service payments with HST Pathways

Allied Anesthesia Associates is no longer the last in line to bill patients and has optimized obtaining pre-surgery fees

Allied Anesthesia Associates, an anesthesia group based in Texas, faced challenges with collecting pre-surgery fees for their services. They were often the last to bill patients, who were frequently unaware that anesthesia fees were separate from surgeon and facility costs. This led to patient resistance and difficulties in collecting payments. To address this, they partnered with vendor HST Pathways to implement its Patient Estimates solution.

HST Pathways' solution automated the process of providing patient estimates and collecting pre-payments. Utilizing HST Patient Financial Services to contact and educate patients before surgery significantly improved collection rates. The results were immediate, with nearly $2,000 collected in pre-payments on the first day for a single facility. This streamlined process freed up Allied's staff to focus on other tasks and improved cash flow by securing revenue prior to surgery.

Allied Anesthesia Associates

Houston Landry

Chief Operating Officer