Case Study: Boise Inc. achieves rapid audit compliance and stronger safety awareness with HSI

Boise Inc. - Customer Case Study

Boise Inc., a major paper and packaging manufacturer with a high‑risk production environment, faced audit findings at its Wallula Paper Mill showing that many workers did not know how to access required safety program documents. To meet strict regulatory requirements and demonstrate that employees could find and use those documents, Boise Inc. engaged HSI to develop a rapid, targeted training solution.

HSI built six custom, online courses (delivered in under 30 days) that used short film, animation and interactive simulations to walk workers through intranet navigation and access to safety documentation, with built‑in activities to test and document competence. The HSI courses closed the audit gap, gave the audit department measurable accountability by department, avoided penalties, and provided on‑demand refresher training—saving Boise Inc. money and boosting safety awareness across the mill.

Boise Inc.