Case Study: Global Manufacturing Firm reduces employee turnover with HSD Metrics employee surveys

Helping A Global Manufacturing Firm Reduce Employee Turnover Through Employee Surveys

Global Manufacturing Firm, a leading manufacturer of residential and commercial water heaters and boilers, was expanding across the Eastern Hemisphere when it faced rising employee turnover. To better understand concerns around communication, diversity, and lean transformation efforts, the company turned to HSD Metrics and its employee survey tools.

HSD Metrics gathered extensive data by business unit, using custom demographic codes to add granular segmentation to the survey and reporting portal. This enabled location-level action planning and enterprise-wide analysis of common issues, helping the HR team make more detailed contextual decisions that led to leadership changes and increased sales in two major divisions.