Case Study: Department of Transport (Western Australia) achieves streamlined, paperless onboarding and faster new-hire readiness with HROnboard

How The Department Of Transport (DoT), Western Australia Transformed Their Employee Onboarding Experience

The Western Australian Department of Transport (DoT), which manages roads and major transport infrastructure and employs over 1,600 people, faced an inefficient, paper‑based onboarding process for its 20–30 monthly hires. New starters received a single Word attachment by email, critical forms and policy briefings were delayed or inconsistent, and there was no reliable communication between IT, payroll, premises and other teams — resulting in wasted time, poor first impressions and administrative bottlenecks.

Implementing HROnboard’s cloud‑based, branded portal gave new hires a secure place to accept offers, submit verified personal and payroll data, and access all required policies, while automated notifications alerted internal teams as soon as someone was appointed. The result: paperwork and processing time dropped dramatically, internal coordination improved, new employees are ready to work on day one, and the DoT realized cost savings, higher morale and better retention.

Department of Transport Western Australia

Trevor Wiseman

Manager Employee Services