Case Study: Sunsuper achieves 4‑day onboarding, 49% cost savings and 313 hours saved with HROnboard

How Sunsuper use hr tech to create more meaningful onboarding experiences

Sunsuper, a major superannuation fund, faced a paper‑heavy, manual onboarding process—35 kg of mail per week, 45+ page commencement packs and time‑consuming follow‑ups—just as recruitment volumes and role complexity were increasing and HR needed to shift from operational tasks to strategic work.

By implementing HROnboard, Sunsuper automated and integrated onboarding with its candidate management and payroll systems, delivering branded, device‑friendly, personalised journeys (videos, CEO messages, pre‑start benefit options) that free HR to focus on human connection. The change cut onboarding costs by 49%, saved 313 hours per year, reduced time‑to‑onboard from 4–5 weeks to 4 days, achieved a 94% positive candidate rating, and delivered measurable environmental savings (≈38 trees, 2 tonnes CO2, 2.85 m3 landfill, 43,905 L water).

Sunsuper

Illeesha Carroll

Resourcing Specialist