Case Study: Carter Bank & Trust achieves a successful UKG Pro implementation with HRMS Solutions

Trust is Attributed to Successful UKG Pro (formerly UltiPro) Implementation at Carter Bank & Trust

Carter Bank & Trust, a state-chartered community bank with over 700 employees, needed a partner to implement the UKG Pro HCM solution and avoid the common pitfalls of such a complex deployment. They required a vendor that could ensure a successful implementation and make the system work for their specific needs, all within a very short deadline.

The vendor, Ascend (formerly HRMS Solutions), provided an incredible level of service to meet this challenge. Their UKG experts were dedicated to finding answers and ensuring the system met the bank's requirements, which resulted in an on-time implementation. The SVP of Human Resources attributed the project's success to the mutual trust that was built, stating that Carter Bank & Trust would hire Ascend again without hesitation.

Carter Bank & Trust

Paul Carney

Human Resource Director