Case Study: City of Loveland optimizes UKG with Ascend’s Post Go-Live Services

Colorado City Finds Success in Optimizing UKG by Utilizing HRMS Post Go-Live Services

The City of Loveland, a municipal government in Colorado, had been using an out-of-the-box implementation of UKG with minimal customizations. As a government entity with unique needs, the city's HCM team sought to optimize their use of the UKG platform's full functionality but lacked the necessary in-depth knowledge. They engaged the vendor, Ascend (formerly HRMS Solutions), to address this challenge utilizing its Post Go-Live Services.

Ascend began by performing a UKG system health check to establish a baseline. This assessment identified areas for improvement, cleaned up duplicate data and business rules, and optimized data fields for enhanced reporting. The vendor worked hands-on with the system, sharing best practices and knowledge with the city's team. As a result, Ascend successfully assisted the City of Loveland in optimizing their UKG system to better meet their complex governmental requirements.

City of Loveland

Stacy Phillips Leaming

HR Business Partner