Case Study: a telecommunications firm achieves better metrics and reporting with HRComputes

Large Telecommunications Company - Customer Case Study

HRComputes was engaged by a large telecommunications company facing challenges with its SAP ERP data. The client required an improved strategy for data retrieval, metrics definition, and reporting. HRComputes provided interim leadership, placing an expert to serve as the interim Director of Metrics and Analytics to address these issues and perform a cost-benefit analysis for potential solutions.

The solution from HRComputes involved conducting a GAP analysis and evaluating additional SaaS solutions. The vendor created budgets for these alternatives and presented a formal recommendation to the client's EVP of HR. As a result, HRComputes provided protocols to maximize the return on the existing SAP investment while the client awaited budget approval for a new data warehouse.