Case Study: sheriff’s office achieves streamlined public safety workforce management with HRchitect and UKG TeleStaff

Sheriff’s Office delivers UKG TeleStaff rollout 300% better with HRchitect

The Sheriff's Office, a public safety agency in Florida, faced challenges in managing complex staffing requirements across its law enforcement, corrections, and court security divisions using manual processes. They lacked a dedicated workforce management platform to ensure adequate 24/7 coverage. The organization selected HRchitect to implement the UKG TeleStaff solution to improve staffing visibility and streamline their operations.

HRchitect implemented UKG TeleStaff, including its Extra Duty module for special assignments, and provided custom integrations for payroll and reporting. The project was completed ahead of schedule and on budget, with the client describing the experience as "300% better" than previous implementations. The solution provided the Sheriff’s Office with enhanced staffing management, improved operational readiness, and strong user adoption.

Sheriff’s Office