Case Study: National Credit Union achieves Dayforce stability and smoother operations with HRchitect

National Credit Union stabilizes Dayforce for 360,000 members with HRchitect

A national credit union had implemented the Dayforce HCM platform but faced challenges stabilizing the system and resolving post-go-live issues. They needed flexible, scalable support across benefits administration, integrations, and workforce management without expanding their internal team. They chose HRchitect for its expertise as a trusted Dayforce partner.

HRchitect provided a scalable, hours-based support model, embedding a project manager within the client's team to coordinate efforts. This solution stabilized benefit file feeds, launched a new vendor integration ahead of schedule, and streamlined open enrollment. As a result, the credit union significantly improved Dayforce's stability and operational reliability without increasing internal headcount, resolving critical issues and empowering their team for future independence.