Case Study: Hyatt Hotels achieves global learning modernization with HRchitect's LMS selection expertise

Hyatt Hotels selects HRchitect to support 45,000+ employees with a global LMS

Hyatt Hotels, a global hospitality company with over 45,000 employees, faced a challenge with its outdated Learning Management System (LMS). The system was limited to U.S. operations and English only, had poor usability leading to low adoption, and lacked the scalability needed for their global workforce. HRchitect was engaged to help evaluate and select a new, modern LMS solution.

HRchitect utilized its Secure Selection Methodology to guide Hyatt through a comprehensive evaluation process, which included a detailed RFP and vendor demonstrations. This resulted in the selection and implementation of the Saba Learning Cloud platform. The new solution provided a scalable, global LMS with multi-language support and an intuitive user interface, enabling a shift to a self-directed digital learning model and consistent training delivery worldwide for Hyatt.

Hyatt Hotels