Case Study: Hyatt achieves global learning system selection success with HRchitect

Hyatt - Customer Case Study

Hyatt, the global hospitality company with more than 45,000 employees, needed to replace an aging, US-based Learning Management System that was only available in English and had low user adoption. Hyatt partnered with HRchitect to evaluate and select a new LMS that could support a global, multilingual learning strategy and better align with employee training and customer service goals.

HRchitect led the requirements gathering, RFP development, marketplace review, and vendor shortlist process, helping Hyatt quickly narrow the field to the best-fit options. The result was the selection of Saba Learning Cloud, which offered strong usability, global deployment, and the best cost-to-value ratio; Hyatt now uses it to enhance learning and training for tens of thousands of employees worldwide.

Hyatt