Case Study: Burns Engineering achieves UKG Pro optimization and greater HR team confidence with HRchitect

Burn's Engineering boosts UKG Pro confidence with HRchitect after 2017 implementation and 250+ employee scale-up

Burn’s Engineering, a U.S.-based engineering firm, faced challenges with its UKG Pro platform due to configuration issues, HR team turnover, and limited documentation from its initial implementation. This led to underutilized modules, system errors, and inefficient workflows. To optimize their investment and align the system with their business processes, they engaged the vendor HRchitect for an assessment and optimization.

HRchitect conducted a comprehensive system assessment and delivered a prioritized roadmap. They optimized foundational configurations, provided targeted training, and resolved integration issues. This resulted in a more stable and efficient system and transformed the HR team's confidence and understanding of the platform. The client achieved immediate ROI, is now self-sufficient in managing the system, and continues to work with HRchitect on further optimizations like automated reporting.

Burn’s Engineering