Case Study: Manufacturing Company achieves multi-state leave compliance and faster leave processing with HR Works

Complying With the Complexities Of Multi-state Leaves of Absence

Manufacturing Company, a California-headquartered manufacturer with 780+ employees and locations in multiple states, was overwhelmed by managing nearly 1,000 employee leaves and keeping up with changing state and federal leave laws. To address this, they evaluated outside vendors and selected HR Works’ Leave Administration Services to provide cost‑effective, compliant leave support and a better employee experience.

HR Works implemented a dedicated resource center, reviewed and corrected the company’s leave processes, provided Leave Specialists to handle 7–12 calls/emails per day, and gave the HR team access to a leave administration portal for visibility. As a result, HR Works freed the HR Manager from 1–2 hours of daily leave work, sped up paperwork turnaround, handled an average of 1–2 leave packages per week, improved employee satisfaction, and alleviated compliance concerns (including support during the FFCRA period).