Case Study: Comfort Systems USA Southwest achieves increased employee engagement and seamless gift-card recognition with HR Cloud

Comfort Systems USA Southwest Makes Employee Recognition & Communication a Priority Using HR Cloud

Comfort Systems USA Southwest, a 405-employee commercial HVAC company, needed a modern way to communicate appreciation and deliver rewards after relying on email and texting. Gail Gust, Director of Marketing and Business Development, found HR Cloud via a web search and selected the HR Cloud Workmates solution to build a recognition and rewards program that could handle anniversaries, high-performance awards and seamless gift card delivery.

HR Cloud implemented a social intranet-style platform with the Workmates “Kudos” module and automated gift-card functionality, plus responsive customization and support. The result was stronger peer-to-peer recognition, simplified gift-card logistics (no inventory or manual delivery), and noticeably higher employee engagement, team loyalty and satisfaction across Comfort Systems USA Southwest’s workforce.

Comfort Systems USA Southwest

Gail Gust

Director of Marketing & Business Development