Case Study: East Coast University improves litigation outcomes and employee relations with HR Acuity

Improved Litigation Outcomes and Employee Relations with Web-based Risk Mitigation Solution

An east coast university and member of a state system of higher education faced a sharp increase in employee relations claims after a furlough, including allegations of age and gender discrimination. With most employees unionized, multiple grievance processes to manage, and decentralized documentation creating communication gaps, the university needed a better way to track investigations and employee misconduct. It turned to HR Acuity and its web-based HR Acuity On-Demand employee relations risk mitigation solution.

HR Acuity configured HR Acuity On-Demand to fit each union’s grievance process, centralize case documentation, and standardize intake, reporting, and investigations across stakeholders. The solution improved visibility, consistency, and access to primary-source records, helping the university achieve more successful litigation outcomes, identify patterns and potential bias earlier, and maintain searchable case history even amid turnover.