Case Study: Mount Saint Vincent University achieves a 90% drop in Wi‑Fi complaints with HPE Aruba Networking (ArubaOS 8)

Mount Saint Vincent University 90% Drop in Complaints with ArubaOS 8

Mount Saint Vincent University (The Mount) struggled with an underperforming campus wireless system but lacked budget for an immediate full replacement. To address the problem incrementally, the IT team first deployed Aruba Wi‑Fi in residence halls, and growing campus demand pushed them to expand the solution into instructional spaces.

They upgraded to ArubaOS 8 with Mobility Master, virtualized and clustered controllers, automated user/AP load balancing and AirMatch RF optimization—deploying the OS and new servers in under a day. The result: a dramatic 90% drop in complaints, fewer help‑desk calls, faster AP rollouts, better network visibility and automation, and improved readiness for IoT and future upgrades.

Mount Saint Vincent University