Case Study: In Extenso achieves consistent high-quality experience and reliable VoIP across 250 offices with HPE Aruba Networking EdgeConnect SD‑WAN

In Extenso ensures a consistent high quality of experience for accountants and customers with the Aruba EdgeConnect SD-WAN edge platform

In Extenso, a leading French chartered accounting firm serving 100,000 clients through 250 offices nationwide, faced inconsistent WAN performance that degraded VoIP call quality and disrupted access to critical cloud and SaaS applications—hurting accountant productivity and the customer experience. Ensuring consistently high-quality VoIP and Microsoft Teams service across widely distributed locations was essential to their business.

Working with Axians, In Extenso deployed the Aruba EdgeConnect SD‑WAN edge platform with Aruba Orchestrator at all sites, using bonded MPLS plus internet circuits and business intent overlays to prioritize real‑time and critical traffic. The rollout eliminated dropped calls, delivered up to 10× improvement in application flows, improved visibility and troubleshooting, boosted accountant productivity and customer service, and positioned the firm to adopt future technologies like 5G.

In Extenso

Stéphane Jullien

Director of IT strategy