Case Study: Centara Hotels & Resorts achieves cloud-based operations and seamless guest connectivity with HPE Aruba Networking

Centara Hotels & Resorts partners with Aruba to deliver engaging guest experiences

Centara Hotels & Resorts, a leading Thai hospitality group, undertook a digital transformation to better serve a mobile‑savvy, predominantly Asian guest base. To support personalized guest services and a cloud‑based backend across 40 properties, Centara needed a modern, secure and highly available network to handle growing guest devices and enable staff mobility.

Partnering with Aruba, Centara deployed a high‑performance Wi‑Fi and centralized management platform that supported cloud migration and mobile tools for frontline and housekeeping staff. The solution delivered centralized visibility for 8,000 rooms, improved guest personalization and check‑in flexibility, stronger security, lower total cost of ownership, faster rollouts and training, and freed hundreds of employees from routine tasks.

Centara Hotels and Resorts

Adrian Hardwick-Jones

Vice President Design and Technical Services