Case Study: First Person achieves gigabit Wi‑Fi and near‑zero help‑desk tickets with HPE Aruba Networking

Aruba’s Gigabit Wi-Fi Mobilizes Creativity At First Person

First Person, a San Francisco–based creative agency that produces video‑intensive digital branding for a global client base, was outgrowing its legacy Wi‑Fi. Rising file sizes (single files exceeding terabytes), heavier collaboration needs across three floors, and a mobile, BYOD workforce were causing connectivity bottlenecks and risking costly delays—so the firm needed a scalable, secure high‑performance WLAN that a small IT team could manage.

First Person deployed an Aruba 802.11ac WLAN with ClientMatch, APs plus a mobility controller, and AirGroup for seamless media sharing. The new network was running in under a week, enabled consistent Gigabit‑class streaming, virtually eliminated help‑desk connectivity tickets, and delivered about 20% cost savings through greater efficiency—improving staff collaboration, customer presentations, and support for the company’s expanding client roster.

First Person

Drew Fiero

CEO