Case Study: Ordermark Achieves Stronger Cybersecurity Awareness and Lower Phishing Risk with Hoxhunt

Ordermark Built To Last With Cybersecurity Awareness As Foundation

Ordermark, a rapidly growing food delivery and restaurant tech company with offices in Los Angeles and Denver, needed a better way to protect its expanding attack surface as headcount jumped from 60 to over 300 employees in under a year. The team wanted a security awareness approach that would strengthen culture rather than disrupt it, while also helping meet compliance requirements and reduce phishing risk. Hoxhunt’s adaptive phishing awareness training was selected to support that need.

With Hoxhunt, Ordermark deployed ongoing, gamified phishing simulations and micro-trainings tailored to employee skill levels, backed by executive support and positive reinforcement. In under six months, the company reduced simulation fail rates from 18% to 5%—a 72% improvement—while sustaining 80% engagement through rapid growth and more than 30 targeted simulations per employee each year. Hoxhunt also helped Ordermark build a stronger security culture, improve cross-team collaboration, and support cybersecurity certification and audit standards.

Ordermark

Yves Accad

Director of Infrastructure and Security