Case Study: Elisa boosts threat detection and response with Hoxhunt

How Elisa built awareness into the security stack to boost detection and response while preventing breaches

Elisa, Finland’s leading telecommunications and digital services company, needed a more effective way to move beyond compliance-driven security awareness. Traditional training tools were too resource-intensive to scale, and they weren’t doing enough to change employee behavior, reduce phishing risk, or integrate with the security stack. Elisa chose Hoxhunt cybersecurity training and user-reported threats to address these challenges.

With Hoxhunt, Elisa automated personalized phishing simulations and turned employees into a “human sensor network” that feeds real threat reports into its incident response process. Hoxhunt’s Incident Response Platform helped Elisa categorize and prioritize user-reported threats, improve detection and response, and support board reporting and security strategy. The results included phishing simulation failure rates dropping to under 2% over time, engagement above 70%, and a resilience score over 33.

Elisa

Teemu Mäkelä

Chief Information Security Officer