Case Study: Major Swiss Insurance Company achieves measurable human risk reduction with Hoxhunt

How a major Swiss insurance company changed behavior, integrated human threat detection into their security stack, and augmented protect-detect-respond capabilities

Major Swiss Insurance Company, a leading insurer based in Basel with about 9,000 employees across Europe, needed to keep pace with a rapidly changing threat landscape during a major cloud migration. To move beyond basic awareness training and better manage human risk, the company turned to Hoxhunt’s security behavior change platform and phishing simulation program.

Hoxhunt helped the insurer drive measurable behavior change, integrate human threat detection into its security stack, and improve protect-detect-respond capabilities. Results included a nearly 90% drop in phishing simulation failure rate to 2.5%, an 86.5% reporting rate, and 89% participation, producing a resilience score of 35.6. Hoxhunt also enabled thousands of reported threats and spam messages each month to be automatically analyzed and prioritized for faster response and remediation.