Case Study: Celonis optimizes incident response and reduces phishing risk with Hoxhunt

Celonis Mines Threat Intelligence from Phishing Training to Optimize Incident Response

Celonis, the global leader in process mining with 3,000 employees worldwide, needed stronger security training engagement and clearer outcomes than its static SAT tool could provide. The company wanted to reduce phishing risk, improve employee resilience, and give its Incident Response team better visibility into threats, so it turned to Hoxhunt’s adaptive phishing training platform.

With Hoxhunt, Celonis used personalized, role-based phishing simulations and gamified micro-training to drive behavior change and support incident response. The results were strong: phishing simulation reporting rates rose to over 60%, while failure rates dropped from over 12% to under 2%, showing a major improvement in employee vigilance and phishing resilience.

Celonis

Christina Barker

Senior Manager, Global Cyber Defense (GCDT)