HowNow
29 Case Studies
A HowNow Case Study
Centrick, a UK-based property management company, faced the challenge of fragmented learning and development tracking. Their training occurred across digital, physical, and external events, with vital Continuing Professional Development (CPD) hours being tracked manually on spreadsheets. This created administrative burdens, a lack of visibility for the L&D team, and risked missed development opportunities. They turned to the HowNow platform to solve this problem.
HowNow provided a solution by creating 'Centrick Academy,' a central hub that unified all learning. It integrated digital learning pathways, managed physical event tracking, and allowed employees to self-log external training. This eliminated manual spreadsheets and gave complete visibility. The results included 100% of CPD activities tracked in one system, a 74% monthly active usage rate showing strong adoption, and the ability to make data-driven decisions on learning impact.