Case Study: Sonlight Services achieves $1.8M annual revenue and modernized operations with Housecall Pro

Sonlight Services Moves Past Pen and Paper—All Thanks to Housecall Pro

When Harold Case bought Sonlight Services in 2021, the Lancaster County septic company operated with three trucks and only modest annual profits (~$8–9K) while managing work orders on paper slips tacked to a corkboard. That primitive system produced haphazard dispatching, slow responses, and no reliable customer history for follow‑ups or repeat business.

Harold adopted Housecall Pro for scheduling, automated dispatch, CRM, AI call answering, online booking, and automated follow‑ups, which streamlined operations and improved technician workflow. As a result Sonlight grew to five trucks, expanded into portable restrooms, repairs, and installations, increased annual revenue to over $1.8M, and grew Google reviews from about 50 to more than 800.

Sonlight Services

Harold C.

Owner