Case Study: Capital Health Screening Center improves online booking and user experience with House of Comms

Capital Health Screening Center drives 3,100+ paid registered leads with House of Comms

Capital Health Screening Center, a provider of residency visa medical screening services, faced a challenge with its website's significant UX and UI flaws. The vendor, House of Comms, was tasked with a complete redesign and rebuild to improve the experience for its high volume of users seeking to book appointments and check results online.

House of Comms developed a new strategy and implemented a thorough testing process across UX, UI, and development departments. The solution involved mapping key features and integrating them with the client's internal systems via APIs to create a streamlined website. The impact was a fully-functional site that achieved over 3100 paid registered leads and facilitated more than 300 student enrollments, directly supporting user needs like online booking, result checking, and renewal reminders.

Capital Health Screening Center