Case Study: Riad Noir D'Ivoire achieves up to 15% increase in occupancy and saves 6 hours per day with Hotelogix

Up to 15% increase in occupancy and 6 hours saved per day with Hotelogix PMS

Riad Noir d'Ivoire is a nine-room boutique riad in Marrakech that struggled with time-consuming, error-prone booking operations while using Micros Opera: staff managed reservations mainly by calls and emails, had no OTA connections, frequently blocked rooms without guaranteed bookings, and lost valuable time and revenue.

After a swift migration to Hotelogix PMS through local partner Forleaders Solutions, the riad launched an integrated web booking engine with payment gateway and TripAdvisor TripConnect, simplifying global bookings and reducing commissions. Within months the hotel increased occupancy by 10–15% and freed up about 5–6 staff hours per day, letting the team focus on guest service and new offerings.

Riad Noir D’Ivoire

Didier Martin

Manager