Case Study: Topaz Malta Hotel streamlines bookings and cuts reservations staff from 6 to 2 with Hotelogix

Topaz Malta Hotel Boosts Efficiency With Hotelogix

Topaz Malta Hotel is a 326-room property in Bugibba, Malta, offering budget-friendly lodging and multiple guest amenities. The hotel was struggling with an outdated, manual booking system that made creating and organizing individual and group reservations time-consuming, exposed the property to double-bookings, and left a six-person reservations team overburdened.

After implementing Hotelogix, Topaz gained a single, easy-to-learn platform with front-desk tools, multiple-reservation support and a real-time channel manager. The system streamlined operations, eliminated double-booking risk, allowed instant rate and availability updates across OTAs, and reduced reservation staffing from six to two—freeing four staff for marketing—while improving overall productivity at an affordable price.

Topaz Malta Hotel

Alan Arrigo

Topaz Malta Hotel