Case Study: Playa Koralia achieves higher direct bookings and streamlined operations with Hotelogix

Reliable and integrated system for emergent business

Playa Koralia, a 19‑bungalow boutique resort in Santa Marta, Colombia, was hampered by a manual reservations system that couldn't track bookings, payments, or generate reports. As business grew the team needed better operational control and the ability to manage the property remotely.

By adopting Hotelogix PMS and Web Booking Engine the hotel gained an integrated cloud platform with real‑time online reservations, daily Night Audit reporting and 24/7 support. The result was faster staff training, lower manpower requirements, higher direct‑booking revenue and improved service levels — a reliable system that scaled with the hotel’s growth.

Playa Koralia

Ethan Rosch

Owner